Now that it is the information age, all companies want to reach out to their clients to know their needs and serve them better. It is no longer just the product that is being bought but also the after services being offered. This is the reason why majority of the companies offer twenty four hour customer services. Usually, these call center services are outsourced from other companies providing these services. It is very interesting how information technology has made it possible for a company from the United States to have customer services in the Philippines or India or Singapore. Two decades ago people would have thought this impossible.
While we were having lunch earlier today, we watched the movie “What’s Eating Gilbert Grape?†Actually, we were not able to start it. It was already in middle part when we tuned in. Almost at the end of the movie, there was this scene where Gilbert’s very obese mother died and they decided to burn their house down with her body in it. They did this because they did not want their mother to be the butt of the jokes because she was so big that it would have been very hard to bring her corpse down from upstairs. While I was watching them burn their house down, the oddest thought came to my mind, “What about their home insurance? I am sure they would not be able to claim anything.†It was such a weird consideration to think about when it was just a movie and a work of fiction. Sometimes weird things just really pop into our heads during odd moments.
